Known Issues
The email issues should be fixed as of 4/11/2016. Please send a ticket if you have any issues with automated emails!
Mon, 11 Apr, 2016 at 9:27 PM
This issue can be caused by many things. The following is a step by step guide to troubleshoot this problem:
Make sure you are not the only one havin...
Mon, 13 Mar, 2017 at 12:16 AM
If you have this problem, please create a new support ticket and tell us the UID of your account and that you need a team reset.
Fri, 1 Apr, 2016 at 10:21 PM
We are aware of the issue with the admin list on control panels sometimes resetting itself to blank. This bug causes people in the admin list to lose acces...
Tue, 3 May, 2016 at 1:52 PM
This is most commonly caused by a firewall issue on our end, but can sometimes be caused by an error in the settings of your server. Double check the forma...
Fri, 18 Aug, 2017 at 7:29 PM